When the UK first went into lockdown due to the COVID-19 pandemic energy suppliers struggled to facilitate socially distanced working and they prioritised emergencies and vulnerable customers. Chances are, getting through to your supplier if you did not fall into these categories was not easy and I’m sure you’d agree that your time would be better spent not sitting on hold. To help with this we have put together some alternative methods for contacting the main suppliers about common things like meter readings, which you can find out more about here…
We have been lucky to be working with customers in an industry that continues to produce and have been able to educate our suppliers to ensure NFU members continue to get competitive prices.
Buying groups go from strength to strength
We wanted to be able to give NFU Members the chance to renew their electricity contracts through our buying groups even if their contract didn’t end until the Autumn. By improving our systems and recruiting more consultants we’ve now been able to do this and it’s been a resounding success! We have had 620 members with over 1000 energy supplies join the buying group in April and May. We hope to see the group continue to grow and improve month on month.
Working from home has brought its challenges but we have been able to continue as close to business as usual. It has been interesting to get an insight into the team’s lives seeing their homes, meeting their families and their pets too! So, give us a call on 024 7669 8885 and find out how we can help you with your electricity contract and potentially save you money.