Tuesday, 17 November 2020
Joshua Robinson's picture
by Joshua Robinson

Don’t get your fingers frozen off

In the last few months, we have witnessed a lot of volatility in energy rates as COVID-19 continues to impact the worldwide market, as well as the energy market. With prices rising and falling monthly, this year has been quite different to previous years in terms of purchasing energy.
Thursday, 29 October 2020
Candace Robb's picture
by Candace Robb

Electricity supplier taking too much money on fixed direct debit payment

Talking to our customers, I have been hearing a lot of complaints against suppliers who bill on estimated reads and then take large sums of money out on direct debit payments.
Tuesday, 20 October 2020
Jodie Hisgett's picture
by Jodie Hisgett

Be careful before you say yes

Some of our customers are getting calls from other Energy Brokers who are very persistent in trying to get them to agree to a verbal contract over the phone. They use pressure tactics to their advantage leaving some customers confused and resulting in them being trapped in unfavourable contracts
Thursday, 24 September 2020
Electricity pylons with a sunset in the background
Candace Robb's picture
by Candace Robb

What length of electricity contract should I sign up for?

This is a question that we are asked a lot. In today’s market, the 12-month prices tend to be the cheapest but opting for this term length can leave you exposed to higher prices the next year. The three year deals tend to be on the high side but can see you on a very good tariff by the time you get
Tuesday, 01 September 2020
Jodie Hisgett's picture
by Jodie Hisgett

Is a cheap energy price really a fair one?

Finding time to check if the contract you are signing really is the best deal can be difficult while running your business. 
Tuesday, 25 August 2020
Infographic for electricity buying group
Jodie Hisgett's picture
by Jodie Hisgett

You too could benefit from NFU member buying power

Using the ever-growing buying power from NFU member’s electricity supplies we can offer competitive electricity prices with trustworthy suppliers through our NFU Electricity Buying Group.
Thursday, 30 July 2020
Electricity pylon outside with a blue sky and white clouds behind
Jodie Hisgett's picture
by Jodie Hisgett

Smarter smart metering - the smart choice

By now, you may have heard about a new phase of smart metering being promoted by energy suppliers, however, you might be unsure whether it is something you need for your business. With smart meters in the home giving domestic consumers better control over what they’re using, there are still many
Thursday, 25 June 2020
Gas flames on a gas hob ring
Candace Robb's picture
by Candace Robb

Energy contract volume tolerance

What is it, why is it in my contract and how do I avoid charges? On your electricity and gas contracts you may see something that says ‘volume tolerance’ or ‘take or pay’ without much explanation of what this means. It is often overlooked when it comes to signing but is worth taking note of what
Thursday, 28 May 2020
Electricity pylon outside with a blue sky and white clouds behind
Jodie Hisgett's picture
by Jodie Hisgett

Life in lockdown: our new working environment

When the UK first went into lockdown due to the COVID-19 pandemic energy suppliers struggled to facilitate socially distanced working and they prioritised emergencies and vulnerable customers. Chances are, getting through to your supplier if you did not fall into these categories was not easy and I
Thursday, 16 April 2020
Pylons in a sunset
Jodie Hisgett's picture
by Jodie Hisgett

Contacting your energy supplier during lockdown

Lockdown has forced a lot of us out of our comfort zones as well as adjust how and where we work. We have been fortunate enough to get our equipment home and continue with business as usual. However, it has not necessarily been the same for energy suppliers.

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