We take the headache out of arranging your supply contract following your grid connection and getting a meter installed.
Where do I Start?
Once your district network operator (DNO) has confirmed the completion date to connect you to the grid it’s time to look at arranging a supply contract so that a meter installation can be arranged as soon as possible, and your supply can be made live. Without a supply contract, no new meter will be fitted as the Meter Operator (MOP) needs proof that there is something in place to ensure you will be paying for the power. Your DNO should be able to advise if you will need an electrician for additional tasks e.g. providing additional housing for the cables and metering.
How can we help?
Initially, we can offer you some general advice on the process and should you choose to use us to procure your contract; we will help you to complete a new connection form and also advise on what type of meter you will need based on your DNOs specifications. Once we know what type of supply you have, we can organise your supply contract with a trustworthy supplier not only comparing price but also how quickly they can turn the contract and installation of the meter around. Following acceptance of a supply contract, we then liaise with the supplier and you to arrange a suitable installation date, checking that your site is ready to receive a meter.
What information do we need from you?
We will need your new Meter Point Administration Number (MPAN) number which the DNO will have allocated to your supply and an idea of what you think the usage will be on the new meter. We will also need to know the size of the supply going in, this is called the declared capacity and is measured in Kilo Volt Amperes (KVA) which should also have been given to you by the DNO. Understandably this can be very confusing if you’re not accustomed to reading through this sort of document so we’re always happy for you to send us a copy and we can extract the information we need ourselves. We will also need a letter of authority (LOA) along with a new connection form which these will need to be signed and returned to us before we can progress. Once we have these details, we will be able to advise what sort of meter you will need.
How long will it take to get prices?
We can obtain prices within 24-48 hours of receiving a new connection form and the letter of authority. Once a price has been agreed we will send you a contract which will need signing and returning to us within the day due to market movements and the start date on the contract being based on the supplier’s installation lead time. Once signed, this will get locked in with the supplier and passed to their new connection team. You will then be contacted with an installation date by either the supplier or your MOP. Depending on the supplier we can have the supply in as early as 10-15 working days after the signed contract has been locked in, however, some suppliers have lead times of up to 8 weeks which is why we consider this when making our recommendation to you.
In these uncertain times, contact us for trusted advice on firstname.lastname@example.org or 024 76696512.