Thursday 29th of October 2020 | Posted In: Buy and Sell, Buying energy

Electricity supplier taking too much money on fixed direct debit payment

Talking to our customers, I have been hearing a lot of complaints against suppliers who bill on estimated reads and then take large sums of money out on direct debit payments.

Most suppliers these days are under pressure from the Government to fit the smart SMET 2 meters. These are the next generation of smart meters that provide your supplier with actual reads every month and can be transferred to any supplier if you choose to change.

Due to suppliers being under pressure to fit them, they are tailoring their best prices to fit in with this billing regime. Consequently, if you do not submit monthly meter reads, the supplier will estimate based on previous actual reads. This is okay for standard business’ that use a similar amount of energy every month, but it does not work for farming customers. Agricultural and farming supplies are often seasonal or affected by climate and, therefore, do not have a standard daily usage.

The best thing to do is make sure you submit reads monthly and accept a smart meter when you are offered, just make sure it is the SMET 2 type. It will make your life a whole lot easier and you will not be paying for units that you have not used.

If you would like to talk to us about this then please call us on 024 7669 8885.